Shipping policy

 

Orders, Pre-Orders and Production

Orders may be taken on a pre-order and/or made-to-order basis.

This means that your item may not be manufactured, printed, packed, or dispatched immediately after purchase. Production and delivery timelines may vary depending on order volumes, supplier schedules, printing approvals, fulfilment logistics and circumstances outside our reasonable control.

Estimated delivery windows, where provided, are estimates only and are not guaranteed delivery dates.

We reserve the right to refuse, cancel or refund an order where an item is unavailable, where payment cannot be processed, where there is a pricing or product error, where shipping is not available to the customer’s location, or where we reasonably believe that an order has been placed fraudulently or for unauthorised commercial resale.

Price, Payment and Taxes

Prices are shown on the store at the point of purchase.

Prices may include or exclude VAT, sales tax, duties, customs charges, shipping fees or other applicable charges depending on the customer’s location and the checkout process.

Customers are responsible for any import duties, customs fees, local taxes, handling charges, courier charges or other costs payable in their country or territory, unless expressly stated otherwise at checkout.

Payment must be completed in full before an order is accepted.

Returns, Cancellations and Exchanges

This is a strictly limited, made-to-order wearable art drop. Each purchaser expressly agrees at the point of sale that the item is being ordered in the selected size, product format and quantity chosen by the purchaser.

Subject always to your statutory rights and any cancellation rights that apply by law, we do not accept discretionary returns or exchanges for:

  • incorrect size selection;
  • change of mind;
  • minor colour, print, placement or scale variations;
  • delayed delivery where the item remains in production or transit;
  • limited edition status;
  • or customer error in the order details.

This does not affect your legal rights if goods are faulty, damaged, not as described, or otherwise fall below standards required by applicable consumer law.

If you believe your item is faulty, damaged or materially not as described, you must contact us as soon as possible after delivery, providing your order number, a description of the issue, and clear photographs of the item and packaging.

Where a return, replacement, repair or refund is required by law, we will handle the matter in accordance with applicable consumer protection legislation.

Delivery

Delivery times are estimates only.

We are not responsible for delays caused by customs, courier disruption, strikes, severe weather, incorrect delivery information, supplier delay, production delay, force majeure events, or circumstances outside our reasonable control.

Customers must provide accurate and complete delivery information at checkout. We are not responsible for non-delivery, delayed delivery or additional shipping charges caused by incorrect or incomplete delivery details supplied by the customer.

Risk in the goods passes to the customer on delivery, subject to applicable consumer law.